Hotel-Elefant-Betti-Lotta-9F5A8742

We appreciate your booking and look forward to your stay at our hotel. In order to offer you the best possible experience, we would like to introduce you to our Internet purchase and cancellation conditions:

For our valued direct bookers:
During the festival periods (Mozart Week, Easter, Whitsun and in summer) we offer you the flexibility to cancel your reservation free of charge up to 14 days before your planned arrival. After this period, we reserve the right to retain 100% of the booking amount.

For all other days outside festival times, you can cancel your reservation free of charge up to 48 hours before your planned day of arrival. However, after this generous period we reserve the right to retain the amount of the first night.

All reservations/cancellations must be sent to the hotel in writing, by fax or e-mail.

We hope this information is helpful and look forward to welcoming you soon.

For bookings via Booking.com and other external booking platforms:
Please note that non-refundable bookings made via Booking.com and all other external booking platforms are non-refundable. In such cases, no refund is possible.

All reservations/cancellations must be sent to the hotel in writing, by fax or e-mail.

We hope this information is helpful and look forward to welcoming you soon.

Hotel Elefant Family Business Getreidegasse 1

-5% for DIRECT BOOKING!

Book directly through this website and get these benefits:

  • We will send you the nicer room in the category you have booked
  • Sweet and sparkling surprise in the room
  • 10% discount on your first consumption in our restaurant
  • 5% discount on the booked room rate
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